Warranty Period and Scope

The warranty period starts from the date of delivery and is 6 months.

 

In case of malfunction of the product within the warranty period, the time spent in repair is added to the warranty period. The repair period of the product is maximum 30 working days. If the malfunction related to the product is not corrected within 15 working days, the manufacturer, manufacturer or importer company; Until the repair of the good is completed, it has to allocate another good with similar features to the use of the consumer.

 

In the event that the product malfunctions due to material and workmanship or assembly errors within the warranty period, it will be repaired without any charge under the name of labor cost, replacement part price or any other name.

 

Although the consumer uses his right to repair; From the date of delivery to the consumer, provided that it is received within the specified warranty period; Exceeding the maximum period required for repairing the fact that the same malfunction is repeated more than two times or different malfunctions occur more than four or the sum of different malfunctions is more than six within the specified warranty period, as well as these malfunctions make it permanent not to benefit from the product, -The service station of the company is not available In the event that it is determined that the repair of the defect is not possible with the report to be arranged by one of the seller, dealer, agency, representative, importer or manufacturer-producer respectively, the consumer may request a free replacement of the product, a refund or a discount at the same rate.

 

Malfunctions resulting from the use of the product contrary to the matters contained in the manual are not covered by the warranty.

 

For problems that may arise regarding the warranty certificate, you can apply to the Ministry of Industry and Trade, General Directorate of Protection of Consumers and Competition.